Samsung’s latest flagship smartphones, the Galaxy S25 Ultra and Galaxy S25 Plus, have been generating buzz with their cutting-edge features and powerful performance. However, a growing number of users are reporting charging defects, which could be a major concern for those looking to invest in these high-end devices. Complaints range from slow charging speeds to intermittent disconnections, even when using Samsung’s official 45W chargers.
While Samsung has acknowledged the issue and is reportedly working on a fix, the problem raises questions about the company’s charging technology compared to competitors. Let’s take a deeper look into the Galaxy S25 Ultra and Galaxy S25 Plus issue, Samsung’s response, and how users can mitigate these problems.
The Charging Issues: What Are Users Experiencing?
Users across multiple tech forums and social media platforms have shared their frustrations regarding the Galaxy S25 Ultra and Galaxy S25 Plus charging issues. Here are some of the most common problems:
- Slow Charging Speeds: Even when using the recommended 45W charger, some users report that their devices take significantly longer to charge than expected.
- Intermittent Charging Disconnects: Some devices fail to maintain a stable charging connection, with charging repeatedly stopping and restarting.
- Incompatibility with Some Chargers: Users who tried third-party USB-C chargers noted inconsistent charging behavior, with some chargers not working at all.
- Battery Overheating Concerns: A few users have reported excessive heat generation while charging, raising concerns about long-term battery health.
- Wireless Charging Issues: Some users claim that Qi wireless charging is unreliable, with charging speeds fluctuating unpredictably.
These issues have led to growing frustration, as many users expected Samsung’s latest flagship models to offer seamless and efficient charging comparable to or better than previous generations.
Samsung’s Response and Possible Fixes
In response to these reports, Samsung has acknowledged the Galaxy S25 Ultra and Galaxy S25 Plus issue and has advised users to take the following measures while they work on a software update:
- Disable Fast Charging: Samsung suggests disabling the fast charging feature in settings to improve charging stability. While this results in slower charging speeds, it reduces the likelihood of charging interruptions.
- Use Samsung-Certified Accessories: The company advises users to stick to Samsung’s official 45W chargers and USB-C cables to ensure compatibility and avoid potential issues with third-party accessories.
- Avoid 5A USB-C Cables: Samsung has specifically recommended using 3A USB-C cables instead of 5A cables, as the latter might be contributing to the charging instability.
- Keep Devices Updated: A firmware update is reportedly in development to fix software-related charging issues. Users are encouraged to regularly check for updates to ensure they have the latest bug fixes and optimizations.
Samsung’s recommendations suggest that at least some of these problems could be attributed to software bugs rather than hardware failures. However, until an official fix is released, users may have to deal with these workarounds.
How Does Samsung Compare to Competitors?
Samsung’s 45W charging for its premium devices is noticeably slower than some of its biggest competitors, which might explain why users are frustrated. Here’s how Samsung’s charging speeds compare to rival brands:
- OnePlus 12 Pro: Supports 100W wired charging, reaching 0 to 100% in just 25 minutes.
- Xiaomi 14 Ultra: Features 120W wired charging, which takes 19 minutes to fully charge.
- iPhone 15 Pro Max: Supports 27W wired charging, which is slower than Samsung but offers more consistent charging performance.
- Google Pixel 8 Pro: Comes with 30W wired charging, and while slower, it is considered more reliable by users.
Samsung has long been conservative with charging speeds, prioritizing battery longevity over rapid charging. However, with competitors offering significantly faster and more stable charging solutions, the charging issues with the Galaxy S25 Ultra and Galaxy S25 Plus only add to the criticism.
What Can Users Do While Waiting for a Fix?
If you’re facing charging issues with your Galaxy S25 Ultra and Galaxy S25 Plus, here are some immediate steps you can take to improve your charging experience:
1. Use Official Samsung Accessories
- Stick to Samsung’s 45W charger and official USB-C cables.
- Avoid using third-party fast chargers, as they may not be fully compatible.
2. Adjust Fast Charging Settings
- Go to Settings > Battery & Device Care > Battery > More Battery Settings.
- Disable Fast Charging and Super Fast Charging.
3. Switch to a 3A USB-C Cable
- If your charger came with a 5A USB-C cable, try switching to a 3A cable, as recommended by Samsung.
4. Keep Your Device Updated
- Go to Settings > Software Update > Download and Install to check for the latest firmware updates.
5. Try Wireless Charging as an Alternative
- If wired charging is inconsistent, try using a Qi-certified wireless charger.
- Keep in mind that wireless charging is generally slower.
Will Samsung Fix the Galaxy S25 Ultra and Galaxy S25 Plus Issue?
Samsung is expected to release a software patch in the coming weeks to address these charging defects. However, if the issue turns out to be hardware-related, it could require a recall or repair program, which would be a major setback for the company.
For now, users experiencing severe issues may want to contact Samsung support to see if their device qualifies for a replacement or repair.
Final Thoughts: Should You Buy the Galaxy S25 Ultra and Galaxy S25 Plus?
Despite its impressive display, camera technology, and AI features, the charging issues with the Galaxy S25 Ultra and Galaxy S25 Plus are a cause for concern. If you rely on fast and reliable charging, you may want to wait for Samsung to release a confirmed fix before purchasing these devices.
If you already own a Galaxy S25 Ultra and Galaxy S25 Plus and are experiencing charging problems, following Samsung’s recommendations and keeping an eye on software updates will be your best course of action.
As the smartphone market becomes more competitive, charging technology is playing a bigger role in user satisfaction. Whether Samsung can resolve these issues swiftly will be a crucial factor in determining the long-term success of the Galaxy S25 series.
